Let's Celebrate! We've Reached 30,000 Trustpilot Reviews
Wayland Games reaches 30,000 reviews on Trustpilot with an incredible score of 4.9 out of 5.
We at Wayland Games pride ourselves on working hard to make sure our customers have a smooth online shopping experience. This milestone, with over 90% of our reviews being 5*, shows how committed we are to our customers and their hobby needs.
Our Customer Service and Warehouse team are our front line and regularly go above and beyond to help a customer in need and we love being able to celebrate their individual triumphs.
We have been able to use Trustpilot to collect feedback and start meaningful conversations with our customers. By doing this, and with the support of our fantastic staff, we have improved a number of areas which have all lead to us achieving this amazing score.
Meet the team behind the scenes: Joe (Warehouse Supervisor), Andrea (Assistant Operations Manager), Sam (Customer Service Supervisor), and Pippin (Operations Mascot).
Andrea
Assistant Operations Manager
“Taking customer feedback on board has always been important to us and we believe it has been a vital part of our company's improvements.”
A big thank you to all our customers who have taken the time to review us and make 30,000 a reality - now on to 40,000!
